Frequently Asked Questions
What products do you offer?▼
We offer new and used enterprise IT hardware including servers, switches, routers, firewalls, wireless access points, OLTs, ONUs, and accessories from brands like Cisco, Dell, HPE, Fortinet, and Aruba.
Do you ship internationally?▼
Yes, we ship to over 150 countries worldwide. Shipping costs and delivery times vary by destination.
How can I get a quote?▼
Contact us via WhatsApp or Telegram with the product you're interested in, and we'll provide a competitive quote within 24 hours.
Are the used products tested?▼
Yes, all used equipment is thoroughly tested and certified before shipping.
What is your return policy?▼
We offer a 30-day return policy on most products.
Do you accept online payments?▼
Payment options include bank transfer (T/T), Western Union, and other secure methods.
Can I get technical support?▼
Yes, our technical team is available for product selection, configuration, and post-sale support.
What is the warranty?▼
New products come with manufacturer warranty. Used products include a 90-day Excellent Union warranty.